Sunday, January 17, 2010

Neighbors Moving & Storage of Boston

Business Name:
Neighbors Moving & Storage of Boston
Business Address:
128 Willow AveSomerville, MA 02144 See the location on a Mapquest Map See the location on a Google Map
Original Business Start Date:
1/1/2001
Type of Entity:
Sole Proprietorship
Principals:
Louis Massaro, President
Lori Tavio, Safety and Compliance Manager
Customer Service Contact:
Lori Tavio, Safety and Compliance Manager
Number of Employees:
15
Phone Number:
(617) 284-5000
Fax Number:
(888) 435-1939
Email Address:
info@neighborsmoving.com
BBB Accreditation:
This business is not a BBB Accredited Business
Type of Business:
MOVERS
MOVERS-INTERSTATE
MOVING BROKER
STORAGE-BROKER
Website Address:
http://www.neighborsmoving.com

BBB Rating

BBB Rating Back to Top
Based on BBB files, this business has a BBB Rating of NR Reason for this NR rating include:
This business has no rating because it is out of business
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Business Management
Mr. Louis Massaro , President
Ms. Lori Tavio , Safety and Compliance Manager

Out of Business
According to information in BBB files, this business is no longer in business.

Mail Returned
Mail sent to the business on 01/12/2009 was returned by the U.S. Postal Service as No Such Number.

Industry Tips

Industry Tips
Moving

BBB Accreditation
This business is not a BBB Accredited Business.

Government Action(s)
BBB has no information regarding government actions at this time.
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Advertising Review
BBB has no information regarding advertising review at this time.
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Customer Complaint History

Customer Complaint History Back to Top
When considering complaint information, please take into account the business's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.BBB processed a total of 6 complaint(s) about this business in the last 36 months, our standard reporting period. Of the total 6 complaint(s) closed in the last 36 months, 5 were closed in the last 12 months. These complaints concerned:
1
regarding Customer Service Issues
1
regarding Failure to respond to phone calls or written requests for assistance or support
5
regarding Service Issues
2
regarding Failure to honor service estimate or agreement
1
regarding Improper or inferior service
2
regarding Unauthorized service
These complaints were closed as:
3
Administratively Closed
2
BBB determined that despite the company's effort to address complaint issues, the consumer remained dissatisfied.
1
BBB determined the company provided proper verification that indicated there was no obligation to resolve the issues of the complaints.
3
Resolved
1
Company resolved the complaint issues. The consumer acknowledged acceptance to the BBB.
1
Company resolved the complaint issues. The consumer failed to acknowledge acceptance to the BBB.
1
Company resolved the complaint the issues. The consumer failed to acknowledge acceptance to the BBB.

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